Contact
Need help with an order or a book?
You can reach Librivos before or after placing an order — whether you have a question about a specific title, shipping, a return, or a general enquiry.
What you can contact us about
A few of the enquiries we handle most often:
- Questions before purchasing a book
- Checking an ISBN or a specific edition
- Product availability
- Shipping enquiries
- Order tracking
- Returns and exchanges
- Payment questions
How we provide support
Librivos operates exclusively online. Orders are placed and managed through this website, and customer support is available by email and phone during our published business hours.
The address listed above is our registered business address in Indianapolis, Indiana. It is not a walk-in retail store, and we do not accept in-person visits or returns dropped off at the door.
For anything related to an existing order, email is usually the fastest way to get help — please include your order number so we can look it up immediately.
Helpful links
Many common questions are answered in the policies below.