Shipping Policy

Every order is processed after payment is confirmed and prepared for shipment on business days. All US orders ship free with tracking. The numbers on this page match what we publish to Google Merchant Center.

• Orders placed before 2:00 PM ET on a business day begin processing the same day whenever possible.
• Orders placed after the cut-off begin processing on the next business day.
• We do not process or ship on Saturdays, Sundays, or US federal holidays.

1. Order placed

   You receive an order confirmation email within minutes of a successful payment.

2. Processing (1–2 business days)

   Your books are picked, verified, and prepared for dispatch on business days only.

3. Shipped (2–5 business days transit)

   You receive a shipping email with the carrier and tracking number.

4. Delivered

   Most orders arrive within 3–7 business days after checkout.

Delivery windows are estimates, not guarantees. Actual delivery may vary based on destination, weather, and carrier conditions.

When your order is dispatched, you'll receive a shipping confirmation email with the carrier name and tracking number. You can also visit the Track Order page, choose your carrier (USPS, UPS, or FedEx), and open the carrier's official tracking page in a new tab.

Please double-check your shipping address before completing checkout. Incorrect or incomplete addresses can delay delivery, cause returns to sender, or require re-shipment at additional cost. If you notice a mistake, email contact@librivos.shop with your order number as soon as possible.

1. Wait until the end of the estimated delivery window — tracking scans can lag a day behind actual delivery.
2. Check the tracking page for a "delivered" scan and any delivery photo the carrier may provide.
3. Look around the delivery location: entryway, mailbox, leasing office, or a neighbor.
4. If the package still can't be found, contact us within 30 days of the ship date at contact@librivos.shop. We'll open a carrier trace and, if the package is confirmed lost, ship a replacement or issue a full refund — your choice.

Librivos is an independent online bookstore based in the United States. Our registered address is used for business correspondence only — it is not a retail store, and we do not accept walk-in customers, in-person pickups, or in-person returns at that location. All orders are placed online and shipped directly to the customer.