Payment security
- • Payments are encrypted during checkout.
- • Sensitive card information is handled securely through Stripe.
- • Librivos does not store customers' card details on its servers.
Policy
How payments are processed on Librivos, what is accepted, and how your information is protected.
All payments on Librivos are processed securely during checkout by Stripe. Stripe is a PCI-DSS Level 1 certified payment provider used by businesses worldwide. Your payment details are entered directly into Stripe's encrypted checkout — not stored on our servers.
Only the following payment method is available at checkout.
| Payment method | Status |
|---|---|
| Stripe (credit & debit cards) | Accepted |
Other payment methods (such as PayPal, bank transfer, or cash on delivery) are not supported at this time.
Card brands accepted through Stripe
Digital wallets
Available automatically at checkout on supported devices and browsers via Stripe.
Payment authorization takes place at checkout. Orders begin processing after the payment is successfully confirmed by Stripe. If authorization fails, the order is not created and no charge is captured.
All prices displayed on Librivos are in US Dollars (USD). Shipping is free within the United States. All prices displayed are final and include no additional taxes at this time. Should tax collection requirements change, this policy will be updated accordingly.
After a successful payment, you receive an order confirmation email containing your order number, items purchased, total charged, and shipping address.
If a payment is declined, please verify your card number, expiration date, CVV, and billing address, or contact your card issuer to confirm the transaction is not being blocked. If the issue continues, contact Librivos customer support and we will help you complete the order.
Refund eligibility, return windows, and processing times are covered in a dedicated policy.
Read the Refund & Returns Policy →Support replies are generally provided within 24 business hours.
Business hours
Mon–Fri 9:00 AM – 6:00 PM ET
Sat 10:00 AM – 4:00 PM ET
Sun Closed
Librivos is an independent online bookstore operating exclusively online. All purchases are completed securely through the website using Stripe. There is no in-store payment because Librivos does not operate a physical retail location.
Our customer support team is happy to help. Contact us using any of the options below.
Phone
+1 463-276-0437Mon–Fri 9:00 AM – 6:00 PM ET · Sat 10:00 AM – 4:00 PM ET · Sun Closed (Eastern Time)
Address
2202 W Morris StIndianapolis, IN 46221United StatesRegistered mailing address — online orders only, not a retail location open to visitors.