Privacy Policy

This Privacy Policy explains how Librivos ("we", "us", "our") collects, uses, and safeguards information when you visit librivos.shop or place an order.

Data we collect

• Contact information you provide (name, email, phone, shipping address).
• Order information (titles purchased, order totals, transaction identifiers).
• Technical information (IP address, browser, device type, pages viewed).

Cookies

We use cookies to operate the site, keep you signed in where applicable, and analyze traffic. You can disable cookies in your browser, though some site features may not work as expected.

Order information

Your shipping and contact details are used only to fulfill orders, communicate about your purchase, and provide customer support. We do not sell your personal data.

Your rights

You may request access to, correction of, or deletion of your personal information by emailing contact@librivos.shop. We respond to verified requests within 30 days. EU/UK residents have additional rights under the GDPR/UK GDPR, including the right to data portability and to lodge a complaint with a supervisory authority.

GDPR (EU / UK residents)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) gives you the right to: (a) access the personal data we hold about you, (b) correct inaccurate data, (c) request erasure ("right to be forgotten"), (d) restrict or object to certain processing, (e) receive a portable copy of your data, and (f) lodge a complaint with your local data-protection authority. Our legal bases for processing are: performance of a contract (to fulfill your order), legitimate interests (to operate and secure the site), and consent (for non-essential cookies and marketing emails). You can withdraw consent at any time without affecting prior lawful processing.

CCPA / CPRA (California residents)

California residents have the right under the California Consumer Privacy Act, as amended by the CPRA, to: (a) know what categories of personal information we collect, (b) request a copy of the personal information we hold about you, (c) request deletion of your personal information, (d) correct inaccurate information, and (e) opt out of the "sale" or "sharing" of personal information. Librivos does not sell or share personal information as those terms are defined by the CCPA/CPRA, and we do not knowingly collect personal information from children under 16. We will not discriminate against you for exercising any of these rights. To submit a request, email contact@librivos.shop with the subject line "California Privacy Request".

Data protection

All connections to librivos.shop are encrypted with SSL/TLS. Access to customer data is restricted to authorized team members who need it to perform their work.

Third-party services

We rely on a small number of trusted service providers to operate Librivos, including Stripe (payment processing), shipping carriers (delivery), and analytics providers (site performance). Each provider receives only the information necessary to perform its service.

Stripe processing

Payment card information is collected and processed by Stripe under their own privacy policy. Librivos does not store full card numbers, CVCs, or expiration dates on our servers.

SSL encryption

The entire Librivos website is served over HTTPS with TLS encryption to protect data in transit.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page indicates the latest revision.

Data controller / responsible party

The party responsible for the personal data collected through this site is:

Librivos
2202 W Morris St, Indianapolis, IN 46221, USA
Registered mailing address — online orders only, not a retail location open to visitors.
Email: contact@librivos.shop
Phone: +1 463-276-0437